Withdraw contract

With this form, you as a consumer can withdraw from a sensor order and/or a subscription and/or an insurance application/contract. So that we can identify the correct contract, please complete all of the fields below.

This is a translation for convenience. The German version of this form is legally authoritative.

Personal details

We will send your acknowledgement of receipt to this address.

Details of the contract you wish to withdraw from

Where do I find my number?
You will find the number in your order confirmation, on your invoice or – for an insurance contract – in the top right of your policy document. The subject line of our confirmation email also works.

Notes on validity

A withdrawal is only legally effective if it reaches us in good time, within the withdrawal period. Only contracts still within the withdrawal period can be withdrawn from.

We have received your withdrawal

We have sent an acknowledgement of receipt to your email address. We will check whether your withdrawal is legally effective over the coming days and get back to you.

Acknowledgement of receipt

Date and time of receipt
Name of consumer
Contract / application / order number
Content of the withdrawal declaration“Confirm withdrawal”

No email? Please check your spam folder or write to us at support@heyenzo.com.

Your withdrawal could not be sent.

Please check your internet connection and try again. If it still doesn't work, please email your withdrawal to support@heyenzo.com – please include your name and your application / order / insurance policy number.

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